We respect your privacy and are committed to handling your information with care, transparency and responsibility.
ShriVatsaDarbar respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we may collect, use, store and protect information when you visit our website, communicate with us, enquire about our products or place an order.
ShriVatsaDarbar is based in Varanasi, Uttar Pradesh, India and primarily serves customers across India.
Depending on how you interact with ShriVatsaDarbar, we may collect information that you voluntarily provide to us.
We only request information that is reasonably necessary to respond to your enquiry, process your order, provide customer support or fulfil delivery.
When you browse our website, certain technical information may be processed by the website infrastructure or hosting services, such as basic browser, device, network or access information.
We use such information primarily to operate, maintain, secure and improve the website.
We do not intentionally request sensitive personal information through ordinary website browsing.
Information provided to ShriVatsaDarbar may be used for purposes including:
ShriVatsaDarbar currently uses WhatsApp as an important channel for customer enquiries, order discussions and customer support.
When you choose to contact us through WhatsApp, information that you voluntarily provide through that communication may be used to respond to your enquiry or process your order.
WhatsApp is operated by Meta Platforms, Inc. and its applicable affiliates. Your use of WhatsApp is also subject to WhatsApp's own terms and privacy practices.
Orders may be discussed and confirmed through WhatsApp or other communication channels provided by ShriVatsaDarbar.
We may collect information necessary to confirm your order and arrange fulfilment, including your name, contact details, delivery address and product requirements.
ShriVatsaDarbar does not currently use Razorpay or Stripe as its payment gateway. Payment instructions, where applicable, will be communicated during the ordering process.
Customers should not send unnecessary sensitive financial information through WhatsApp, email or website enquiry forms.
To fulfil an order, we may need to share necessary delivery information with trusted logistics, courier or delivery service providers.
Depending on the order, this may include information such as:
Such information is shared only to the extent reasonably necessary to fulfil and deliver your order.
ShriVatsaDarbar may use website analytics tools, such as Google Analytics, to understand website traffic and improve the customer experience.
If Google Analytics is enabled on our website, it may collect information about website interactions and may use first-party cookies or similar technologies for analytics purposes.
We will configure analytics in a manner intended to avoid sending information such as names, email addresses or mobile numbers to analytics services.
Google Analytics is a service provided by Google. Its collection and processing of information is also subject to Google's applicable policies and terms.
Our website may use cookies or similar technologies where required for website functionality, security, analytics or other legitimate website operations.
We do not currently operate a newsletter platform or intentionally use cookies for behavioural advertising.
If we introduce additional advertising, analytics or tracking technologies in the future, this Privacy Policy may be updated to explain the relevant practices.
We may rely on third-party services to operate parts of our website, communicate with customers, analyse website performance or deliver orders.
Depending on the services actually used by ShriVatsaDarbar, these may include website hosting providers, communication platforms, analytics providers and logistics or courier partners.
We do not sell your personal information to third parties.
We take reasonable steps to protect the information entrusted to us against unauthorised access, misuse, alteration, disclosure or loss.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
If we become aware of a security incident affecting personal information, we will take appropriate steps as required under applicable law.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer support, business records, dispute resolution, security and compliance with applicable legal obligations.
When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and operational requirements.
Subject to applicable law, you may contact ShriVatsaDarbar regarding personal information that you have provided to us.
Depending on the circumstances and applicable legal requirements, you may request:
To make a privacy-related request, please contact us using the details provided below.
Our website and services are intended for general consumers and are not specifically directed toward children.
We do not knowingly seek to collect personal information from children in circumstances where such collection is restricted by applicable law.
ShriVatsaDarbar may update this Privacy Policy from time to time to reflect changes in our business, website functionality, services, technology or applicable legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your information, please contact us.
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